60 Day Guarantee

Regardless of statutory right of withdrawal, we extend the privilege of returning goods within 60 days. During this period, you may test the products. The 60-day period commences on the day you, or a third party named by you who is not the carrier, takes possession of the goods. Timely dispatch of the goods is essential to meet the deadline. You are responsible for the return shipping costs.

Upon receiving the returned goods, we will promptly conduct an inspection. We kindly ask for your patience during this process. Empty products or those used more than ⅔ cannot be returned. Furthermore, our 60-day money-back guarantee applies only once per product; multiple warranty claims for identical products are not permitted.

Depending on the value of your return, additional shipping costs may apply. This occurs if the return value falls below the minimum order value required for free shipping (please refer to our payment and shipping policy). Additionally, returning a discounted purchase may void or reduce discounts, especially if they are contingent on the quantity of products in the order.

Upon receipt of your return, we will calculate the difference between the total order cost with and without the returned products, and issue a refund accordingly. The refund will be processed using the original payment method. Please note that vouchers cannot be refunded; instead, we will provide a new gift voucher.

For assistance with your return request and the return address, please contact our customer service via email at hello@tryclearly.com, specifying the products for return and your order number. We kindly request that you refrain from sending unsolicited returns.