Terms and Conditions for the Money Back Guarantee
Effective as of August 01, 2020
Please send us three photos via FB chator email of the left, front, and right side of your face within seven days before starting to use the Clear Out or Clear Out Extra Strength (COES).The photos must demonstrate that you have acne in order to initiate the Money Back Guarantee (Guarantee). The three photos will mark the “before” point by which we evaluate the effectiveness of the Clear Out or COES.
Use 1-pea sized pump of the Clear Out or COES every evening and spread a thin layer over your whole face. When used as directed, your first bottle of Clear Out or COES will last 90 days.
If you do not see noticeable positive results after finishing your first bottle of Clear Out or COES, please send three photos of your face at the 90-day mark to us via chat or email. If we determine that there is no visible improvement, we will process a refund.
The purpose of the Guarantee is to encourage users to use their bottle of Clear Out or COES as directed. Only after 12 weeks of consistent use will users see the full results of the Clear Out and COES.
This Guarantee does not cover cystic or nodular acne (pimples bigger than 9mm in diameter), closed comedones, folliculitis, complications due to bacterial infection, allergic reactions or issues with sensitivity, milia, rosacea, psoriasis, dermatitis, eczema or breakouts related to Poly Cystic Ovarian Syndrome (PCOS).
The Guarantee only covers your first bottle of Clear Out or COES. The Guarantee does not cover every subsequent bottle of Clear Out or COES. If you have purchased Clear Out and later upgraded to COES, the Guarantee only covers your first bottle of Clear Out and does not cover your subsequent bottle of COES or Clear Out which you purchase after using the first bottle.
The Guarantee only covers the Clear Out or COES and does not cover other products in the Clearly Basics lineup. It only covers items purchased ontryclearly.comand does not cover products resold by third parties.
By sending us photos of your face via chat or email, you confirm, represent and warrant that you have read and understood and you accept the terms and conditions (Terms) of the Guarantee.
To qualify for and accept the Guarantee, you confirm, represent and warrant that that you do not breach the laws of Singapore and/or your country of residence. The Guarantee is invalid if you accept or qualify for the Guarantee in breach of any law and/or the Terms. Clearly Pte. Ltd. (we or us) shall not be liable or responsible if you accept the Guarantee in breach of any law and/or the Terms. Please seek advice on your local law before accepting the Guarantee
If you exercise the Guarantee and purchased your Clear Out or COES as part of a set, we will refund to you a partial amount equivalent to the amount that you paid for the Clear Out or COES only.
The shipping, import fees or taxes associated with the purchase of your Clear Out or COES are NOT covered under the Guarantee. These costs are not refundable.
We reserve all our rights to change any or all of the Terms at any time without prior notice. By accepting the Guarantee, you agree to such amended Terms.
We also reserve all our rights to disqualify any participant who, in our opinion, breaches any of the laws and/or the Terms.